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Debenhams Store Card

Help please, I completed the Money Supermarket Resolver forms in respect of my old Debenhams Store Card. I got an email/letter saying it was being passed to Santander.


Yesterday I got a letter from Santander saying they could not find any information confirming my account. Therefore I need to supply name(s) address(es) and account number.


This account goes back to the 1990's I believe and I have absolutely no way of finding the account number can anyone help please

Comments

  • Nasqueron
    Nasqueron Posts: 11,327 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you can't remember all you can do is try and see if Debenhams have any records left, if the account was closed before Santander got them then it's not a surprise they don't have any record of you.

    Up to you if you want to gamble £10 on a DSAR (copy of all the records held on you) to Debenhams

    The storecard business did go to New Day before Santander so worth asking them as well if they have anything

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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