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Barclaycard app problems
badger09
Posts: 11,718 Forumite
in Credit cards
I have 3 Barclaycards: Amex and Visa Cashback cards which are linked to each other, and an unused Visa card.
Since September, the app is not working.
It does not display any 'recent transactions' on the cashback cards, i.e anything since the previous statement date.
It will not let me make any payments on the cashback cards, despite showing the amount and due date of the payment. When I try to make a payment, it tells me there is a NIL balance, whereas the only nil balance is on the unused card.
I have contacted Barclaycard several times and been given several explanations, and various dates by which it would be fixed - all of which have long passed. I had hoped that yesterday's update would have fixed it, but it hasn't.
Is anyone else having the same issues?
Since September, the app is not working.
It does not display any 'recent transactions' on the cashback cards, i.e anything since the previous statement date.
It will not let me make any payments on the cashback cards, despite showing the amount and due date of the payment. When I try to make a payment, it tells me there is a NIL balance, whereas the only nil balance is on the unused card.
I have contacted Barclaycard several times and been given several explanations, and various dates by which it would be fixed - all of which have long passed. I had hoped that yesterday's update would have fixed it, but it hasn't.
Is anyone else having the same issues?
0
Comments
-
Looks like its just me then.
At least I'm not alone in having my Tesco account raided.
Timing couldn't be worse as I'll be abroad without secure internet access for several weeks, so unable to monitor my accounts.
I know, 1st world problems:o0 -
Vote with your feet and move to another issuer.0
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