Vodafone extended contract without my permission.

EduardoB

Anyone else had this? Claimed it was due to a 'disconnection' in Feb 2016 and reset my contact to two years from then.

VERY dodgy if you ask me.

Vodafone

Hi EduardoB,

So we can help you with this issue, please email us via the Contact us form here.

To access the form you'll need to enter the code WRT135.

As well as stating your query in the question box, please also quote "MSE Forum".

Once sent, you'll receive an automated reply with a reference number. Post it on here and we'll check we've received it.

Thanks,

Nathan

Social Media Operations

Vodafone UK

EduardoB

What I want is an explanation here on a public forum (and for the benefit of those with similar issues) as to exactly what has happened here and why.

mobilejunkie

Then they'd have to be psychic if that's all you're going to tell them. Vodafone are a LOT of things, but psychic isn't one of them.

Vodafone

EduardoB wrote: »

What I want is an explanation here on a public forum (and for the benefit of those with similar issues) as to exactly what has happened here and why.

Hi EduardoB,

We don't have account access here to look into this for you ourselves; please complete the form my colleague's provided so our team can get this looked into for you.

Thanks,

Sarah

Social Media Operations

Vodafone UK