New house, not sure whether telephone wiring is ok

dan14

Hi.
I have just moved house & I was looking at checking wither the telephone wiring was good or not.
I have found what I think to be the BT master socket - the faceplace unclips then the engineer socket is there, plugged my phone in, but there is no dial tone.

Should I expect a tone to be there even though there are no services currently active there?

Any ideas how I can fun further tests to see if I have any problems with the wiring?

Thanks in advance

ic

You're probably not hooked in at the box out on the street. The house was probably disconnected when they upgraded your area to fibre.

dan14

So would this be a call to BT to determine whether they have any record of the line being disconnected?

Surely it would still be connected even though the area has fibre for the telephone line?

iniltous

There is no reason to expect a dialtone at the master socket test port, unless you move into the property very soon after the previous occupant moved out and you knew for certain that they had a working telephone service from a provider that uses OR's network (BT, Sky, Talk Talk etc)...
You may find some providers will want to charge you for a 'new' line unless you take more than one service (not a problem if you were going to get line and broadband from the same provider) or commit to a longer than usual minimum term.
These days a 'new' line doesn't neccesarily mean a new line/socket/visit from OR, but means there isn't a 'stopped line' at the property that can be 'started' or migrated, they may well provide your new line without you even seeing an engineer, as they will probably try to bring the socket you have found into service without visiting you, although they will give an appointment and expect you to be in for that time/date incase they cannot provide the line without access to the property