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Porting number query

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gadgeteer_2
gadgeteer_2 Posts: 772 Forumite
First Anniversary Combo Breaker
Quick question if I may.

Today I am porting my existing number from Giffgaff to O2.

This morning I woke up to find my old SIM has no signal. Great I thought. Swapped my new SIM into the phone but it still has the old number. When I dial my old number I get the "This number is not recognised" message.

I've contacted O2 and they've reassured me that this is normal and it will work by 6pm. Is that right?

Every time I've done a number port, it's been instant. I replace SIM, reboot phone and I'm off.

My spider sense is tingling but they say it's entirely normal.

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  • indesisiv
    indesisiv Posts: 6,359 Forumite
    First Post First Anniversary Combo Breaker Debt-free and Proud!
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    It is not always instant. Just turn it on every hour or so and it should work eventually.

    PS Even if something was wrong they wouldn't look into it till later anyway.
    “Time is intended to be spent, not saved” - Alfred Wainwright
  • gadgeteer_2
    gadgeteer_2 Posts: 772 Forumite
    First Anniversary Combo Breaker
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    Phew, thank you. I'd hate to lose my number for days
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