£10 off my monthly price plan with T-Mobile

Anji

My boyf got a free phone from work & no longer needed to keep his old T-Mobile contract. He rang them up to cancel (which just happened to be a month before the contract is due to end). They asked him why he wanted to end & he told them work was providing him with a Vodafone contract. They offered him to keep his current package with them (Freetime 750 - which costs £13.99) for only £3.99 a month. He declined their offer as work pays all his bills.
I rang T-mobile yesterday, which is a month before my contract ends, and gave them the same story. They offered me the same deal & I promptly accepted!! I was prepared to back track though if they hadn't offered it to me too! Neither of us has a big bill, & both make the most of our free minutes & free texts. They just really need to keep their customers. Worth trying. Just saved myself £120 a year!!!

fatboyonadiet

http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1099157672,92885,

blondie7

Did you just phone the 150 number from your mobile and speak to those stupid people or some other number please could you let me know as my contract is also coming to an end. Thanks

skintscotsman

blondie7 wrote:

speak to those stupid people

I was one of those stupid people that worked for T-Mobile Customer Services.

So stupid that I have a Bachelor of Engineering (Honours) from the University of Southampton.

So stupid that I was paid to go to University by the Ministry of Defence.

So stupid that my IQ is sufficiently high to become a member of MENSA.

:mad:

Bacon_Sandwich_3

skintscotsman wrote:

I was one of those stupid people that worked for T-Mobile Customer Services.

So stupid that I have a Bachelor of Engineering (Honours) from the University of Southampton.

So stupid that I was paid to go to University by the Ministry of Defence.

So stupid that my IQ is sufficiently high to become a member of MENSA.

:mad:

ALL THAT and your still a SKINT ScotsMan or is that a cover up so you don't have to get the round in

skintscotsman

Bacon_Sandwich wrote:

ALL THAT and your still a SKINT ScotsMan or is that a cover up so you don't have to get the round in

Being a brainy !!!! doesn't mean to say I am sensible - I really do lack common sense.

Bacon_Sandwich_3

skintscotsman wrote:

Being a brainy !!!! doesn't mean to say I am sensible - I really do lack common sense.

:rotfl: .

andy88_2

skintscotsman wrote:

Being a brainy !!!! doesn't mean to say I am sensible - I really do lack common sense.

you already told us that

I was one of those stupid people that worked for T-Mobile Customer Services

andy88_2

blondie7 wrote:

Did you just phone the 150 number from your mobile and speak to those stupid people or some other number please could you let me know as my contract is also coming to an end. Thanks

Joking apart, there may be an option in the menu when you call to speak to someone "if you're thinking of leaving". Or get someone to put you through. I used to find it difficult to get to speak to someone via that menu.

Anji

I just rang 150 off my mobile. Got put through to billing & told them I wanted to cancel & they then put me through to someone at the contracts dept & she made the offer to reduce my bill.

MrGreen

Anji wrote:

I just rang 150 off my mobile. Got put through to billing & told them I wanted to cancel & they then put me through to someone at the contracts dept & she made the offer to reduce my bill.

What plan was you on and what have they offered you?

mg