BH25 no caller display working!

Does anyone else have Tiscali broadban/phone line in this area? Tiscali took over my phoneline nearly 4 weeks ago and since then the callerdisplay has not worked. Tiscali says it is to do with the local exchange .I am angry ,the phone support tells porkers the broadband the same ,have been promised it would be fixed but ofcourse it is not. Help appreciated .
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