landlord not responsive

surawy

My daughter rents a flat and it has had water issues since last November.
ie water coming down the inside walls which are constantly damp.

Landlord gives lip service but does nothing.

What should we do .

Many Thanks

note3

Contact environmental health and get them to assess then they will demand action from landlord. Be warned, there is risk of being served notice by angry landlord

kinger101

Well, requests should be made in writing (not texts, not phonecalls) to the address for serving notices. If the landlord doesn't do something, eventually tenant can make repairs and deduct the cost for the rent, but it's not an easy route to take.

http://england.shelter.org.uk/get_advice/repairs_and_bad_conditions/repairs_in_private_lets

I'd be reporting this the council as it seems like an environmental health issue.

Realistically, your daughter probably needs to find somewhere else to live because (a) this landlord isn't going to change or (b) the council may decide the property is no longer habitable.

Cakeguts

This may not be something that the landlord can actually do anything about. It may be that a repair is needed to the building and if the landlord is a leaseholder he can't actually make a repair to the building. Only the management company or freeholder can do that.

pmlindyloo

If your daughter's tenancy began after 1 October 2015 then the landlord may not be able to serve notice of possession if repairs have not been done but there are certain conditions.

If that applies then read this:

http://england.shelter.org.uk/get_advice/repairs_and_bad_conditions/repairs_in_private_lets/risk_of_eviction