virgin

Hi ALL,
How do i sack Virgin media? the service is getting slower, the phone bill is wrong and they arent very helpful unless you ring them at 25p a min.
I am thinking of going to Talk Talk.
I have used 6mths of my contract, what will the penalties be?
smudger

Comments

  • PaulK_3
    PaulK_3 Posts: 1,146 Forumite
    Unless you are very lucky you will be billed for the remaining 6 months basic charges. I hope you have been calling them to log your complaints.
  • the phone bill is wrong and they arent very helpful unless you ring them at 25p a min
    Customer service (150) and TV and phone faults (151) are free . Only the BB helpline is 25p a min (which can be refunded)
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