Used Car Promised with Dealer Warranty but on calling not registered.

te77yb

Slightly embarrassing this one;

Bought a used car from "Prestige Cars of Coventry" for £4k which included 12 months warranty via autoguard warranties. 4 months later, electrical problem resulting in £420 garage bill and £180 vehicle recovery costs.

Called Warranty company, registration not recognised.
Called "Prestige" land line - no longer exists.
Called Mobile number provided - no longer exists.
Sent email to them - no response.

All that remains is an address and a VAT number (which does come up on a search). Can I file this in the small claims court? Are there other steps to take first, i.e. writing a letter sent registered post?

Here's the truly humiliating bit; all I have is a receipt outlining make, model, reg but not stating the warranty. Plus an A4 leaflet entitled "Dealer Guarantee" which the dealer wrote his email address on.

I should have known this was going to go bad when I had to write to the DVLA for the V5.

If its considered adequate evidence, I did have the fiance there at time of purchase who witnessed the whole process.

Comments and advice welcome.

Thanks, Tel.

Silver-Surfer_2

Prestige Cars of Coventry are they the Romanians in Lockhurst Lane?

Are you calling 024 7663 8539?

te77yb

Yep and I'm guessing yep!

AdrianC

They've clearly done a runner.
Is it worth any kind of legal claim? You pay your fee and fill in the forms. They won't put in a defence, you'll get a judgement in default... then... what?

Moto2

Did you pay by credit card or debit card?

te77yb

Good point, well made.... just feels like there should be some retort... I guess that's the price of stupid for me.

Credit Card.

(Now write it out a 100 times or I'll cut your b...)