flight changed day

74jax

If a flight we have booked and paid for then has a date change, are we able to claim all money back (via airline, not insurance) or just the airline charges and still pay the tax part.


I've looked in their (Air Canada) 'small print' and can't see anything and wondered if anyone had had a similar experience?


Thanks

richardw

Has the flight number changed?

Is it from the UK to Canada?

74jax

The flight number had changed, I hadn't noticed until you asked.

It's Canada to US.

jpsartre

If the original flight has been cancelled chances are you can get a full refund. Check the terms of your booking or call Air Canada.

ERICS_MUM

If the flight has been cancelled you can't fly, the airline can't supply you with the flight you paid for.

I would expect a full refund to include any tax paid, and with no admin fee. However local law (assuming Canada) might say differently.

74jax

Thanks both. We called Air Canada and were told the money would be refunded, as we couldn't fly that day. To be honest we didn't ask exactly how much would be refunded. However on checking it appears only the flight has been and taxes and some other charges haven't been.