best for broadband and internet?

in Phones & TV
6 replies 1.4K views
after recently moving i am unsure as to who i should go with for broadband and internet.
i have looked around at different offers and compared prices from different places but am wondering if anyone can give me advice on the matter.
for example i would like to know if any let you down regularly or vice versa.
Olivia Rose


  • BrowntoaBrowntoa Forumite, Ambassador
    49.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    go with PlusNet , good reviews on here and elsewhere
    I'm a Forum Ambassador and I support the Forum Team on the Shopping and Freebies, Phones and TV and Over 50s boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing . All views are my own and not the official line of MoneySavingExpert.
  • JJ_EganJJ_Egan Forumite
    20.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    Only big negative for me is Talk Talk .
    Positive for Plusnet and muted positive for BT .
    Muted as that complaints you need to keep on top of your bills and charges .
  • macmanmacman Forumite
    52.1K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    Broadband is exchange specific, so what are your LLU options? Usually Sky and TT. Non LLU-VM, Plusnet and BT are the main choices.
    My personal picks would be Sky and PN respectively.
    No free lunch, and no free laptop ;)
  • RatAtAtRatAtAt Forumite
    100 Posts
    I have used PlusNet very happily for at least 8 years.

    The one time I had a problem they immediately sent me the latest version of router, which solved the problem.

    Please see the Private Message I have sent you :)
  • zoothornrollo_2zoothornrollo_2 Forumite
    315 Posts
    Part of the Furniture 100 Posts Combo Breaker
    I switched from Tesco (when my 18-month intro rate expired) to SSE about a year ago - paying c.£16 a month (free calls evenings and weekends) and it's great - no probs whatsoever.
  • patman99patman99 Forumite
    8.5K Posts
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    A huge recommendation for Demon. Their home broadband is now sold under the 'Vodaphone' banner as Vodaphone purchased them back in 2013.

    I left Demon as they didn't offer (at the time) a BB + phone package.

    Am currently with Plusnet and the BB is the worst for buffering I have ever had.
    With Demon, paid for an 8mb service and got the full whack (as proven by the 'samknows' box that is attached to my network).

    With Plusnet, I pay for an 'upto 17Mb' service but have seen speeds as low as 1.2Mb/sec. My average is just 11mb/sec.

    Am seriously considering switching.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

    3-6 month EF £0/£3600 (that's 0 days worth)

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