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faulty ebay item - can I claim postage?
Garetha
Posts: 981 Forumite
I've just received an item purchased on ebay.
It doesn't work. :mad: It was not described as faulty.
Can I claim postage costs to return it?
It doesn't work. :mad: It was not described as faulty.
Can I claim postage costs to return it?
0
Comments
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whats the sellers return policy?0
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If I sent out an item and it was faulty i would cover the return P+P.
Was it a business or a private seller, was it auction or BIN?
Business should cover it especially if it was BIN. A bit greyer if it was an auction and even worse if it was a private seller.
I presume you have asked them already? If not be polite and see what they say.0
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