Paid for Phone repair, phone isn't repaired. Help needed

Robh1990

Morning guys,

I dropped my iPhone 6 in the toilet and sent it off to quickmobilefix for liquid damage, I paid £20 for the liquid damage repair and diagnosis.
They diagnosed it and found out I needed a new camera IC and antenna IC which cost £129. I paid this and had the phone repaired. The phone worked fine for a few days then the wifi went faulty and so did the Bluetooth, I sent it back to them again and they sent it back with the same problems persisting.
They're telling me now liquid damaged repairs aren't covered for refund.
But if I've paid £150 in total for a repair that never actually repaired my phone,
Am I still in my rights to receive a refund if they haven't fixed my phone?

JJ_Egan

Do you have anything in writing regarding the diagnosis .£20 will not repair liquid damage as its an unknown factor .Often subject to multiple component failures .Reads as they have replaced a number of components but more need replacing .
It was dropped down the toilet so multiple component failure is not unusual .

Robh1990

There is no writing in terms of diagnosis no. Just an email stating parts I needed. Then they replaced the parts and sent the phone out. Am I not covered against this sort of thing?
I'm sending the phone back to them today.

marliepanda

The parts they repaired are not faulty, additional ones are. For £150 you got the antenna and camera.