Online v Telephone Tarrif

spendaholic

On reading The Money Diet and deciding to switch power company, I logged on to https://www.buy.co.uk and discovered that London Energy (aka EDF) would save us around £130 per year on our fuel bills if we switched online and got our dual fuel from them. I checked getting gas & elec separately, but the dual fuel was the cheapest option.

The paperwork has all come through but on the DD form they've given a proposed payment amount at the same as what we're currently paying (I had to fill that bit in on the online form). £46 for gas and £30 for electricity.

I just called them to query that and they said the quoted figure had come from the eswitch company and that they'd used the phone tarrif instead of the online tarrif. However, he has agreed to reduce them to £40 and £25 respectively for the first quarter and see how we get on.

That's a saving for the next 3 months at least of £11 per month. Not a bad result when I would normally have just accepted their figure.

roger56

You should compare unit costs and service charges to get a real view of savings.
The DD numbers they give are just estimates. If you don't pay enough and drift to a negative balance you may end up paying todays gas and elec used at tomorrows prices - that will probably be higher!