Vodafone: the most complained about network in the UK

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d123
d123 Posts: 8,630 Forumite
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It's no surprise, but again, Vodafone is top of the list for customer complaints.

http://www.mobiletoday.co.uk/news/industry/36381/ofcom_report_puts_tesco_mobile_on_top_while_vodafone_seeks_step_change.aspx#.VZRpHEqkqK3

At least this time OFCOM appear to be taking remedial action against them to try and sort out their major customer service problems.
Ofcom will put the network under greater scrutiny after launching two investigations into the company. Focus will be on the network’s compliance with Ofcom rules to handling complaints, billing, metering and marketing practises.
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