Setting up a replacement TalkTalk router question.

edited 30 November -1 at 1:00AM in Broadband & Internet Access
2 replies 491 views
Legacy_userLegacy_user Forumite
0 Posts
MoneySaving Newbie
edited 30 November -1 at 1:00AM in Broadband & Internet Access
I am with talktalk and have fibre optic. Because I've had a few issues of late, I have been sent me a new router. The set-up seems to be straight forward except one thing.

In my conversation with the TT people, I told them I have an open-reach modem and their tt router, they said the router they would send me would do both things and the open-reach wouldn't be required. With this in mind, reading their set-up booklet "Already on TalkTalk Fibre" I am advised to unplug and disconnect both, but no-where does it say "you won't need the Open-reach modem again" nor anything about reconnecting it.

If I hadn't caught that part of the information when speaking to the TT rep, I would be unsure what to do. I am now needing confirmation about this. If you can offer this reassurance, I would be grateful, thanks in anticipation.

Replies

This discussion has been closed.
Latest MSE News and Guides

A guide to council tax bands

Lower your band & save £1,000s

MSE Guides

Cinema MoneySaving tips & tricks

Including year's 2for1 movies for £1

MSE Deals