sky broadband

in Energy
4 replies 721 views
bb69961bb69961 Forumite
3 Posts
my sky broadband goes off about every 30 mins the moden has to reboot its self the service is usless

Replies

  • tomtontomtomtontom
    7.9K Posts
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    Contact Sky and report a fault - they can't resolve the problem if they're not aware it exists!
  • prowlaprowla Forumite
    12K Posts
    Part of the Furniture 10,000 Posts Name Dropper
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    I previously had Sky, and I found their support rather good.
    I had connection issues and in the end BT had to replace the wires from the street junction box to my house.
    The starting point was a phone call to Sky, and they handled the rest.
    I may have had to prod them for status once or twice.
  • macmanmacman Forumite
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    This is the energy board...
    No free lunch, and no free laptop ;)
  • datlexdatlex Forumite
    2.2K Posts
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
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    macman wrote: »
    This is the energy board...
    well done for spotting that ;-)


    If you looked the OP is only new to the forums so possibly wasn't aware where they should post.




    OP,


    As other answers have said. Ring SKY if you down load their app you can do so via that on your mobile. They will then run through checks and give you things to try. I too had problems with my broadband/phone line. Sky had to get BT to dig up the street to fix it in the end.
    Sealed Pot Challenge no 37, Attempting Frugal Living. Became debt free at the end ot 2016. Used savings from becoming debt free to put a deposit on a bungalow last year now working on becoming Mortgage free by overpaying. (without overpayment MFW date is 2036)
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