Plusnet denying cashback

I signed up with Plusnet in mid February and when I did they had an offer on their site that said £35 cash back. I was annoyed that I'd missed the £50 earlier in the year and so signed up and checked it was definitely there when I did it.

I'm now nearly 60 days into having the account and trying to get my cash back. Plusnet are saying that when I signed up there was no offer on and that there is a code on my account but that is invalid and so they won't give me anything back.

Did anyone else sign up around mid Feb and get their money? I've checked the Wayback Machine but it doesn't have a capture of the site from that period otherwise I'd sent them that to prove it.
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