What would you do?

GeeBee38

I was lucky enough to get a winning email on the 5th march to tell me i had won an amazing competition

They asked me to confirm my address etc, which i did.

They thanked me and said they would be in touch soon, i sent them another email on monday

I have never heard anything since

It's not very often i am lucky enough to win so i am so excited about this, i don't want to mention the company at the moment in case they read this.

So what happens now, do i just wait? or would you contact them again, i don't want to seem like i am pestering them or begging for the prize, it's not like i bought it, i feel uncomfortable and cheeky.

What would you do?

Thank you

MaineBlue

Wait a bit as it's not been two weeks yet. I've won comps where I've waited almost 2 months before receiving my prize.

Maybe give it another week and then email them again. Three weeks seems a reasonable 'pester' time.

Then if you get no reply again try posting on their facebook page or facebook PM saying 'I've been trying to contact ****** via email but not had any reply. I'm not sure my emails are getting through. Can you help me please?'

I've tried that and the prize landed 48 hours later.

GeeBee38

Thank you MaineBlue, i will wait a little longer, they haven't mentioned anything about delivery or anything, just said they would be in touch soon

I just thought they may of said, your prize will be sent on the such of date, or please allow 28 days etc, but nothing.

That's the bit i'm confused about?

Thank you

oliveoyl

Unless it's something time specific (tickets or travel involved), I wouldn't contact them until at least a month is up. I'm waiting on 2 prizes from WEMs from Feb.

BlueBella

oliveoyl wrote: »

Unless it's something time specific (tickets or travel involved), I wouldn't contact them until at least a month is up. I'm waiting on 2 prizes from WEMs from Feb.

Me too. I always wait at least 28 days before chasing up a prize.

createbeauty

I won a nice competition on the 5th of February and am still waiting for the majority of the prizes to arrive. *sigh*

GeeBee38

Thanks everyone

Defoe

Hi GeeBee38
Well done on the win. Good advice from others.

If you do have to hasten them,mMy additional suggestion is to assume that these people are very busy and, without being obsequious, to prompt them gently.

Sort of something like "I was contacted a few weeks ago about (add subject) but I have not received anything yet. Grateful for an update please?"

GeeBee38

Thanks Defoe

I think i will wait a little longer, see what happens

I don't want to be pushy and cheeky

GeeBee38

Update

Sent another very polite email, still being ignored

Very disheartened, i think i have lost out on the prizes now

jaibaby

GeeBee38 wrote: »

Update

Sent another very polite email, still being ignored

Very disheartened, i think i have lost out on the prizes now

It still hasn't been 28 days yet - I'm still waiting for a win since January - give it until at least 5th April!