Mobiles

Mobiles

We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Talkmobile Tariff - Upgrade v. New

Posts: 5,904 Forumite
Has the world gone mad? TM want to charge more for an upgrade tariff than for a new customer tariff, to the same phone.


Surely they should be trying to retain their existing customers, rather than trying to dump them and pay significant acquisition costs for new customers.
illegitimi non carborundum

Comments

  • Posts: 1,641 Forumite
    They attract new customers with an excellent deal, then hope they won't bother to switch afterwards. Shop around to find the best deal.
  • Posts: 5,904 Forumite
    First agent said the tarrif I wanted wasn't available on her system for upgrades. She then gave all sorts of barmy instructions to switch to a PAYG, get a PAC code to move number to the PAYG, buy with TM as a new customer, get another PAC code, and then move number from PAYG to TM.


    Second agent said ring back on Monday and she would get the tarrif made available. She did and it was. I hope she gets commission on it.
    illegitimi non carborundum
This discussion has been closed.
Meet your Ambassadors

Welcome!

It looks like you're new here. Sign in or register to get started.

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.