Vodafone Paper Bill - Set to loose ALL my cashback on TWO phones

yatin123

Hello Quentin,
could you pls explain to me what is FM?? By contract, do you mean contract with the mobile phone company or with Vodafone??

I am really confused and i would be grateful, if u culd explain to me what needs to be done.

Quentin

FM = Force Majeure

As posted above, it is used to describe e situation where a contract cannot be adhered to by circumstances beyond the control of the party to the contract.

The contract in question is the one between you and PBD.

If you are unable to comply with the contract because voda haven't been able to send you a bill then that is beyond your control.

Write and explain this to them, if you can, send them the proof that they have a billing problem currently (maybe get them to send you an e-mail).

Offer to send them printouts from the net, and promise to send them the original when it is to hand.

Then if they try and say you breached the contract you can show that it was due to the circumstances beyond your control, but that you did everything you could to inform PBD, and kept them in the picture till the problem was solved.

divorcingjack

Some good news for me anyway.

My Vodafone bill arrived this morning, as promised by customer services. Hope everyone else gets sorted out asap.

Best wishes,

dj

alwayslearning_2

Hi all

sorry I haven't replied, I am subscribed to it, but no emails came through.

I've received my bill at last, but now I'm not sure it's the right one! I got the phones on the 7th and 9th March my most recent bill is 12th July, showing usage 1st - 31 July and calls up to 30th June. Really got myself confused now.

Can anyone tell me if that's right please