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Taking up Talk Talk's current offer + £90 Love to Shop

Hi,

I did have a look through the threads but I couldn't see any like this, so here is my question:

Has anyone else been able to leave SKY, and join TALK TALK and transfer their existing line. Credit where it is due, Talk Talk have made it clear that they cannot use my existing number and so I won't be entitled to the Voucher, but I want to know WHY?

Everything I have read is perfectly clear that SKY piggybacks from BT and that it COULD be transferred.

It therefore seams that TALK TALK are the unwilling ones to transfer my number, and therefore cough up the voucher? Has anyone else experienced this?
26/05/2018 = I DID IT! I am DEBT FREE!
Debts repaid since 06/02/2015 = £23,079
Mortgage...forever!!!! - But who cares, when all I've ever wanted is my own place!:j

Comments

  • Minx1986
    Minx1986 Posts: 88 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    Hi,

    Has anyone else experienced this. I ask again, because this offer has now ended, and out of curiosity I had a look on Talk Talk's website.

    Today i received the following message:

    There is an existing phone line at this address that we can use
    You'll keep your number when you switch to TALK TALK. Switching is easy, we'll handle everything for you.
    26/05/2018 = I DID IT! I am DEBT FREE!
    Debts repaid since 06/02/2015 = £23,079
    Mortgage...forever!!!! - But who cares, when all I've ever wanted is my own place!:j
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sky does no piggyback in the accepted sense .
    Like all providers ( bar VM ) they use the line from BT but may have different equipment in the exchange .
  • Minx1986
    Minx1986 Posts: 88 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    I was just really disappointed that

    A) Last week when I could NOT keep my line and therefore WOULD NOT get the Love to Shop voucher, because I wouldn't have qualified. Qualification being that you must be able to keep your existing line.

    compared to:

    B) Now - I can switch, keeping my line, and get no voucher because the promotion has ended, when last week I would have qualified for the voucher.

    Surely this proves that Talk Talk were choosing to not let me qualify for the voucher???
    26/05/2018 = I DID IT! I am DEBT FREE!
    Debts repaid since 06/02/2015 = £23,079
    Mortgage...forever!!!! - But who cares, when all I've ever wanted is my own place!:j
  • I signed up and chased mine today and was told I do not qualify for one as I signed up via money saving site - totally the biggest liars ever I have had nothing but trouble with them I am so sorry I signed up for 18 months.
  • teddysmum
    teddysmum Posts: 9,493 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I signed up and chased mine today and was told I do not qualify for one as I signed up via money saving site - totally the biggest liars ever I have had nothing but trouble with them I am so sorry I signed up for 18 months.

    I don't know about other cashback sites, but Topcashback makes it very clear that their offer cannot be combined with any other offer that is not specifically mentioned in the listing.


    When joining PlusNet, I checked this and it was confirmed, so went for their own cashback which was more.


    However, a recent listing for BT mentioned a voucher, so people got their cashback and the voucher, too.
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