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delivery charge

Old_Git
Old_Git Posts: 4,751 Forumite
Part of the Furniture 1,000 Posts Mortgage-free Glee! Cashback Cashier
can a seller charge more for delivery when they advertise delivery
£25 .
http://www.ebay.co.uk/itm/251790352513?_trksid=p2055119.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT


We are a manufacturing company who makes this Elwy high back chair. This chair has been made and has failed our inspection process as there is a slight scuff mark on the right arm. See picture attached. The chair is in our Oslo Wine domestic fabric and has wings and hygiene gap. This type of chair has the benefits of perfect lumbar support ideal for those with mobility issues. Please contact us on 01745 811260 to discuss - we will be sending this product out via carrier please contact us for a quote.

If you wish to collect from factory please ring and we can agree price.



.I did contact the seller about a similar item to this and they want £40 for delivery .

But if I click the buy it now it includes the £25 delivery .
"Do not regret growing older, it's a privilege denied to many"
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Comments

  • RFW
    RFW Posts: 10,160 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Old_Git wrote: »



    .I did contact the seller about a similar item to this and they want £40 for delivery .

    But if I click the buy it now it includes the £25 delivery .
    The one listed is charged as listed, so £100 in total. If you enquired about something different they can charge what they like for that.
    .
  • Old_Git
    Old_Git Posts: 4,751 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Cashback Cashier
    THIS is the one they want £40 delivery charge



    New message from: nhctechnology Top Rated Seller (879Purple Star)
    Seat height 19 inches Cost of carrier would be £40
    "Do not regret growing older, it's a privilege denied to many"
  • RFW
    RFW Posts: 10,160 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Old_Git wrote: »
    THIS is the one they want £40 delivery charge



    New message from: nhctechnology Top Rated Seller (879Purple Star)
    Seat height 19 inches Cost of carrier would be £40
    I don't know what or how you asked them but if you bought that chair at the price listed and paid via Paypal if they do ask for another £15 you can cancel.
    Why did they tell you a delivery charge?
    Are you somewhere outside of mainland UK?
    .
  • Old_Git
    Old_Git Posts: 4,751 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Cashback Cashier
    RFW wrote: »
    I don't know what or how you asked them but if you bought that chair at the price listed and paid via Paypal if they do ask for another £15 you can cancel.
    Why did they tell you a delivery charge?
    Are you somewhere outside of mainland UK?

    Northern Ireland ,but still uk .
    "Do not regret growing older, it's a privilege denied to many"
  • RFW
    RFW Posts: 10,160 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Old_Git wrote: »
    Northern Ireland ,but still uk .
    That's your answer. It will cost them more to send there, all couriers have a surcharge for Northern Ireland. If it was going by Parcelforce it may be less for them to go through Ebay/Paypal postage but other than that, a £15 surcharge for something that size is quite fair in my opinion.
    .
  • mrcol1000
    mrcol1000 Posts: 4,795 Forumite
    Part of the Furniture 1,000 Posts
    RFW wrote: »
    That's your answer. It will cost them more to send there, all couriers have a surcharge for Northern Ireland. If it was going by Parcelforce it may be less for them to go through Ebay/Paypal postage but other than that, a £15 surcharge for something that size is quite fair in my opinion.

    Not all couriers. My Hermes do not charge extra. City Link (RIP) also did not. I am sure other couriers are the same.

    Personally I think as they have stated £25 for delivery and not mentioned any kind of surcharge (or I presume blocked any areas from bidding) they should stand by it.

    If you can afford £100 to be stranded for a week or two, then I would purchase and pay by PayPal. If they refuse to send it without extra payment just open a Not Received claim to get your money back.
  • martindow
    martindow Posts: 10,402 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can't you set up separate pricing bands on Ebay for delivery ot NI and highlands and islands?

    I would buy it with the £25 delivery charge. They may well honour it as they are likely to get poor feedback and stars if they don't. Maybe it will prompt them to sort out their listings.
  • It is really really simple...

    Ask them, send over your postcode and ask if the delivery charge stands?

    Saves much hassle, waiting, grumbles, forum posts etc.

    Isn't that what we used to do in the 'old days', pick up the phone and talk!

    Reading the listing it says
    Please contact us on 01745 811260 to discuss - we will be sending this product out via carrier please contact us for a quote.
  • Not all couriers. My Hermes do not charge extra. City Link (RIP) also did not. I am sure other couriers are the same.
    Are you talking about any surcharges or just NI?
    Hermes charge £2 extra for (IM,HS,ZE) and City Link charged a whole host of quite hefty surcharges, even including one for entering the congestion zone in London!
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • RMS2
    RMS2 Posts: 335 Forumite
    Old_Git wrote: »
    THIS is the one they want £40 delivery charge


    It says £25 for UK delivery, so if you're in the UK, just buy it and you will pay £25 delivery.


    Why are you complicating it? Or is it you want something different not listed or it sent somewhere else?
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