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Seller not replying on Collection item?

I won a sofabed on Friday morning. I contacted the seller straight away asking when I could collect and again yesterday afternoon but had no reply (they have only 4 positive feedback)
It's a 120 mile round trip to collect so ideally over this weekend. Also desperately needed for guests coming next week. What can I do? If they don't want to sell it fine but I need to know so as I am running out of time to find a replacement.

Comments

  • Did you win the auction for a very good price?
    If so, there is a good chance that the seller has decided that your winning bid is too low and has decided not to sell.

    If you've not already paid, sending a paypal payment often gets the sellers attention and they may well respond by refunding and asking for cash on collection.
  • soolin
    soolin Posts: 73,062 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Get sellers details and give them a ring.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pinkshoes
    pinkshoes Posts: 20,250 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    soolin wrote: »
    Get sellers details and give them a ring.

    ^^^ this!

    And if they have a false phone number, contact ebay, you'll get a refund and seller will get a strike.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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