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We offer the best customer service....

2 days from filing a return with Amazon for getting the wrong items and no reply.

Sadly, a whole load of red and grey feedbacks are also appearing since I last checked.

Comments

  • Kernow666
    Kernow666 Posts: 3,480 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker I've been Money Tipped!
    never had a problem with amazon probably had a dozen things to return this year and always spot on service
    "If I know I'm going crazy, I must not be insane"
  • RFW
    RFW Posts: 10,162 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I'm assuming OP means a marketplace seller. Amazon has been busier than I expected over the last couple of weeks, I'm barely keeping up. I had to put a few of my bigger sellers as unavailable until December 1st.

    As far as feedback goes on Amazon, buyers tend to be quick to leave non positives but slow on just positives. That's not to say that something else might be going on with this particular seller.
    .
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    Marketplace. Yep. But I am annoyed I've been done, ordered LED lights for outside, been sent on cheap indoor fairly lights. Busy or not, I've filled in a return request, no instructions in the box on how to return either. Great!
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