PLEASE READ BEFORE POSTING
Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
What happens to phone line when moving into new home?

deanparkr
Posts: 21 Forumite


Hi,
I'm a FTB and have been reading up on what happens on move in day. I am aware that I pick up the bill with the existing utility supplier until changing / renewing. Council tax I apply for at the Council. But.. havn't been able to find much information on phone line.
Setting up Broadband is going to be high on the priority list, do I need to register as a customer without a phone line, or does the incumbent supplier automatically charge me line rental in the same way as a utility company does?
I'm a FTB and have been reading up on what happens on move in day. I am aware that I pick up the bill with the existing utility supplier until changing / renewing. Council tax I apply for at the Council. But.. havn't been able to find much information on phone line.
Setting up Broadband is going to be high on the priority list, do I need to register as a customer without a phone line, or does the incumbent supplier automatically charge me line rental in the same way as a utility company does?
0
Comments
-
I would think is usual for seller to cancel phone line and you have to start from scratch and phone up a phone provider and broadband provider and get connected. You will prob be without both for a short while when you move in, unless you take a chance and organize before you move in and get installation date for just after. We did this with phone, bb, and tv and moved in ffri and all sorted by the following Tues.0
-
You should get an indication as to what the owners intend to do on the property information form your solicitor should send you. Our's wanted to take their number with them as they were staying in the neighbourhood and once they had organised this we could apply to take over the line. It was then simple as we intended to stay with BT (and they got it right!).0
-
Thanks both. I'll check in with the seller on this point.0
-
Yes make sure the seller disconnect their line on the correct date. If you are using the same provider, eg BT then hopefully they will just be able to turn your line back on without a visit. If the line has been disconnected a while they sometimes have to do an engineer visit.Changing the world, one sarcastic comment at a time.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 348.2K Banking & Borrowing
- 252.1K Reduce Debt & Boost Income
- 452.4K Spending & Discounts
- 240.8K Work, Benefits & Business
- 617.1K Mortgages, Homes & Bills
- 175.6K Life & Family
- 254K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards