Masallen wrote: »
I used Resolver to claim flight delay compensation, but received a reply saying they were unable to correspond with this email address and to contact them via their postal address. Where do I go from here?
Spanish_John wrote: »
I have used resolver on a delayed flight from Spain to UK. No joy so far. Just received an email from CAA (via Resolver) who say since flight originated in Spain I have to claim via the Spanish equivalent to the CAA. Resolver did not pick this one up.
Has anyone experienced this problem?
jonshotton wrote: »
i went through resolver to attempt to claim from iberia for a delayed flight - for starters the emails resolver generated were of the wrong email subject so were initially rejected, when i manually went and changed them, they were accepted.
However after 2 months of no response and escalating via the resolver process still nothing...
In the end i went through social media, and was immediately informed to use a process on iberia's site where i have already been given a claim number and the process is moving along. So following resolver's process i had wasted 2 months with no outcome...
Can you help this Forumite track some down?
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