Tesco Mobile Monthly Payment Contract

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enemes
enemes Posts: 909 Forumite
First Anniversary Combo Breaker
edited 28 October 2014 at 9:50PM in Mobiles
Hi Peeps

My son's Galaxy S4 Mini phone has just gone blank! I took a 2 year contract (Anytime Upgrade tariff) out 13 months ago. It appears that the phone only came with a 1 year warranty, therefore I am expected to pay for any repairs.

Is this normal? I'm I wrong to assume that a contract includes repairs?

It also appears that with the Anytime Upgrade Tariff, I am expected to pay for the completion of the contract before I can upgrade...that is not what I was lead to believe when I took the contract out. In effect, I am paying £6.50 a month extra for the privilege of buying myself out...

...or have I totally mis-understood all of this?

Please help!!
:wave:

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