WWYD: go back to original hairdresser, or find a new one?

Savvy_Sue

lostinrates wrote: »

I'd find a new salon.
Given your requirements I'd find one who employs a beautician or has a beautician renting a room in the salon.

I used to go somewhere like that, but on one visit there the waxing was not at all good, and on my final visit I found they'd introduced a nailbar in the salon, and I found the smell made me nauseous. As I wasn't asked if I wanted to rebook as I left, I didn't.

Errata wrote: »

If your hairdresser has always given you a cracking good cut and blow dry, stick with her. "To err is human, to forgive - divine".
Otherwise, buy a scrunchie;)

:rotfl: Hair no longer long enough for a scrunchie. The Alice band mentioned by splishsplash would be the only remedy, and I suffered enough from them in my childhood.

Person_one wrote: »

I know this isn't the bit you wanted advice on, but...

...why don't you take a plunge and let them try something different with your hair? It can be easy to get fixed on one style and convinced nothing else will do, but fashions, styles and techniques change and develop all the time and you might be pleasantly surprised.

I always let my hairdresser do pretty much what they want, it always works out fine. They've got years and years of training and experience in doing people's hair so it suits them and looks good, all I can do is blast it with a hairdryer and put it in a ponytail, so I let the professional get on with it and use those skills that I pay them a small fortune for!

It's an idea, but I used to have hair down my back, no fringe, and after EXTENSIVE consultation and some 'what if' photos done in the very early days of computer imaging I went for my current style on a charity day, so that if I hated it at least the money had gone to a good cause.

Those 'what if' photos showed me that I could look like my little sister by going for the classic page boy bob with full fringe, or like my older sister if I went for the feathered look - I also got to see what she would look like with purple hair and grey hair, but that's another story. Neither style really suited ME.

What I had initially was a very short fringe with the page boy bob. What we found was that my fringe doesn't want to grow down like a normal fringe, it goes straight up - even when my hair was very long, that front bit stuck up before the weight of the rest of it pulled it down. So on a subsequent cut, a nice young man - who turned out to be very senior, I'd gone for a 'just come in and see who's free to give you cheap cut' - practically shaved the fringe off. And that's how I've had my hair done ever since, and most other hairdressers agree that it suits me, and are quite happy to do as I ask.

So, at the other nearby salon I was told that I shouldn't do that to my hair, ie I shouldn't have a short spiky bit where my fringe should be. I asked what I was supposed to do, and was told that I should grow my fringe back in. I asked what I was supposed to do about the fact that it would grow straight up rather than down, and told that I needed hair straighteners.

Given that the first and last requirement of my hair style is that it's wash'n'go, that wasn't the right answer to give me. Also given that I KNOW a full fringe doesn't suit me, it wasn't the right answer.

Plus I LIKE my spiky fringe, and that hairdresser was only the second person ever to be rude about my hair. Maybe the rest of the world is too polite to say anything.

And sacha, I'm sorry you're having a stressful time, so am I as it happens, as I was at the time this happened - on Friday I thought I was going to have to resolve this urgently so I didn't look like Dougal from the Magic Roundabout for my mother's funeral, only once she'd got her children at her bedside she changed her mind about dying - but this board and indeed the whole forum is full of a wide range of questions and problems, some of which are more serious than others. So I know that in the grand scheme of things my haircut's not that important, but no-one has to respond to the trivial (or indeed the serious) posts if they've got better things to do. I'm truly not a spoiled brat, although when everything gets on top of me I may become a bit pathetic ...

lostinrates

Savvy_Sue wrote: »

I used to go somewhere like that, but on one visit there the waxing was not at all good, and on my final visit I found they'd introduced a nailbar in the salon, and I found the smell made me nauseous. As I wasn't asked if I wanted to rebook as I left, I didn't.


..

The simple answer to that is that there are good and bad beauticians as well as good and bad hairdressers. You need good ones of both obviously! And somewhere with no nail bar

It might take a bit of effort to find but personally, I'd rather go somewhere I feel content than feel unappreciated or dissatisfied as a customer, which all you other options seem somehow to lead to.

Good luck, I'm sorry life is stressful ATM

dandelionclock30

Its no biggie really, you must be really self important to throw a hissy fit like that. Its a salon and people make mistakes as we all do.
I wouldnt go back because I'd be scared I get a number 1 or something as revenge.
Just find somewhere elce and try to be reasonable, consider others and dont get upset about trivia. Its not a major issue, no one had died or anything.

Savvy_Sue

In case anyone's interested (and I appreciate many of you aren't) I phoned the salon, spoke to someone whose voice I didn't recognise, made an appointment and said that there had been a bit of a mixup last time with holidays and I was sorry if I'd been abrupt.

It was my stylist and the lady who I'd found so unhelpful in there, and quite busy. Nothing was said initially, but then my stylist asked the other lady to wash my hair, which she did very nicely, and then something was said (not by me!) about the last visit, they were both apologetic, my stylist said she was mortified when she realised!

And so we are all friends again, I have rebooked, and I won't look like Dougal on Friday.

pollypenny

Glad to hear that , Sue. You need to keep a hairdresser who knows you and your hair.

Hope everything goes well. Sorry for your loss.

belfastgirl23

Lol, I did think a good hairdresser ought to feel like that, and it's gracious of you to be nice about it. Good result!

Lily-Rose_3

Savvy_Sue wrote: »

In case anyone's interested (and I appreciate many of you aren't) I phoned the salon, spoke to someone whose voice I didn't recognise, made an appointment and said that there had been a bit of a mixup last time with holidays and I was sorry if I'd been abrupt.

It was my stylist and the lady who I'd found so unhelpful in there, and quite busy. Nothing was said initially, but then my stylist asked the other lady to wash my hair, which she did very nicely, and then something was said (not by me!) about the last visit, they were both apologetic, my stylist said she was mortified when she realised!

And so we are all friends again, I have rebooked, and I won't look like Dougal on Friday.

Good news Sue. :T

I am glad you got it sorted. We all make fudge-ups and act like we shouldn't sometimes, but fortunately people (who deal with customers,) do make allowances for this (customers getting mardy. ) So I am sure they won't be offended or bothered.

Your apology would have gone down very well, and they would respect you for it a lot.

Liz3yy

I think you overeacted. Two years ago just a week after my Mum passed away I had an appointment at a local salon, I was meant to have a make up trial for my forth coming wedding. When I arrived they got me prepped for hair and I sat there wondering what was going on. They realised their mistake as I said I didn't want my hair done yet as it was still growing. The lady who had booked me in wrote the wrong thing in the diary....

I took a deep breath and blurted out, after the week I've had this is actually quite funny. The Manager was mortified and did the make up trial herself there and then for free - I rebooked my hair for another time. They ended up doing both hair and make up for my wedding and did a stunning job.

There really is no need to get your knickers in a twist over mistakes like this. Unless your prepared to eat humble pie and go back you'll need to find another hairdresser

Liz3yy

Just seen your updated after I posted....

I still think you overreacted but I'm glad you've cleared things up

Any

Well I for one don't think you overreacted at all.
No excuse for really bad service and this sounds like one.
Appointment written by them in their book but your fault??
Glad you went back though.. as an owner I would rather know why people started avoiding my salon if I had a person in that needs more training in customer services..if it happened once fair enough, but if I had more feedback (which apparently not many here are willing to give, rather very much in an english way accept that they must have broken into the hairdresser at night in a sleep and write themselves into the appointment book) I might improve the service offered.