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Phone/bb billing problem ofcom says I don't need to pay....

edited 30 November -1 at 1:00AM in Phones & TV
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gpntgpnt Forumite
4 Posts
edited 30 November -1 at 1:00AM in Phones & TV
We have been with new call/primus now for one year,dd account set up over the phone yet no money has left our account. Sent an email back in feb explaining this,we receive bills via email telling us what we have used and cost etc,spoke to ofcom this week and they told us that if we get no response from provider after 8 weeks then we only need to pay provider for 4 months usage,we are on the saver package.could anyone please advise on what our next step should be,thankyou.

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