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Paypal refund query, please

Hi

Wondered if anyone could help with this? I bought an item from a seller and I'm not entirely happy with it. She has now refunded by Paypal payment.

Rather then send the item back we have come to an amicable agreement whereby I will pay her the cost of the postage rather than send the item back.

I now want to refund part of her refund back to her, if you understand me, but I can't find how to do it.

Any suggestions welcome, please.

Thanks

Mamashaz

Comments

  • hjb123
    hjb123 Posts: 32,002 Forumite
    Could you log in to your paypal account and click on send money and do it that way?

    When you click on the send money there is a drop down box that shows your recent people you have traded with
    Weight Loss - 102lb
  • mamashaz
    mamashaz Posts: 449 Forumite
    Part of the Furniture 100 Posts
    Hi hjb 123

    Yes, I started to do that but thought that the seller would end up paying fees on the money I sent so I cancelled and posted here instead!

    Any idea anyone?
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    I don't think it's possible to give a partial refund of a refund.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • you cant refund a refund, partial of full, you can only pay in full again and then get the seller to partially refund you, AGAIN
  • mamashaz
    mamashaz Posts: 449 Forumite
    Part of the Furniture 100 Posts
    Thank everyone - I ended up sending her the money as it was not possible to refund her refund, as you said.

    Thanks again

    Mamashaz
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