claiming royalty gold fees

centurion_36

I was cold called by a company called Emcas who tried to get me to claim back my PPIs and endowment fees which i had already claimed back. They told me i could claim back bank fees from my rbs royaltys gold account. I didnt know i could so i let them go ahead and try for me. I did not know i could claim it myself and did not really have the time. I have since had two letter from RBS that i have had to reply to and it seems like i am doing all the work. The latest letter is asking me about a previous Historic Nat west account(pre 2000) to see if i had paid any account fees for that account so when and if i get my fees back i will have to pay emcas 35% for just an initial letter from them

societys_child

If you signed their contract, then yes you'll have to pay them.

[Deleted User]

centurion_36 wrote: »

Emcas who tried to get me to claim back my PPIs and endowment fees which i had already claimed back

Okay, but;

centurion_36 wrote: »

I did not know i could claim it myself

Doesn't this contradict your earlier statement that you have already claimed PPI etc?

centurion_36 wrote: »

it seems like i am doing all the work.

As is usual with claims companies. Only you can provide the personal information the bank requires. All the claim company does is forward your completed complaint and charge you. You also answer any subsequent queries the Bank may have...

centurion_36 wrote: »

when and if i get my fees back i will have to pay emcas 35% for just an initial letter from them

Yes, all this will have been detailed in the legally binding-contract you signed with them.

Nasqueron

Depending on how much you think you can get from the charges, may be worth looking into cancelling with EMCAS - check the contract or ring them up to see what they will charge for the "work" they have done so far - if it's a lot less than you are going to get from the bank (assuming you have a solid case) then pay it up - better that than 40% of any winnings.

In any case, getting rid of them will stop them charging you for any future claims you may make which their contract will probably say they can do