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Halifax accepted and rejected?????

Hi has anyone dealt or dealing with Halifax!?

We have 2 CC with them 1 in my name and the other in my husbands

SC has contacted my creditors and today I got a letter from Halifax saying they had rejected the plan payment offer on my husbands card
They have however accepted the plan payment on my card so I'm a bit baffled to why they would accept and then reject ???

Also SC. Contacted my creditors last week but the majority say they have not heard from them does it take a while?
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