Options for a nearly finished Orange contract? lower price, new phone or better deal?

emgray

Hello,
I've been with Orange since March 2009 on one of their racoon plans and after having them lower my monthly charge from £21 to £17 during renewal I am again coming to the end of the contract and I'd like some advice on if I should ask for a further reduction (to something like £12) or if I should ask for a new phone like the Moto G and keep the price at £17?

I also wouldn't mind going over to a new carrier if they can offer unlimited landline calls and at least 300 minutes for less than what I'm paying but I can't seem to find anything better.

Whatever the decision may be one thing I was wondering was if it would be possible for me to get it done by going to the local Orange store instead of doing it by phone?

Advice will be appreciated.

grumbler

emgray wrote: »

I'd like some advice on if I should ask for a further reduction (to something like £12) or if I should ask for a new phone like the Moto G and keep the price at £17?

How can anyone know? If you don't need a new phone, what's the point in paying extra?

I also wouldn't mind going over to a new carrier if they can offer unlimited landline calls and at least 300 minutes for less than what I'm paying but I can't seem to find anything better.

Virgin offer everything unlimited for 1x£15.

Whatever the decision may be one thing I was wondering was if it would be possible for me to get it done by going to the local Orange store instead of doing it by phone?

This depends on what you want to do. I think you'll have to phone them if you decide to migrate to another network.

cootuk

For the best deal you really need to do it over the phone with retentions after asking for your PAC. Plus you need to tell them what offer you'd like. Then say you'll think about it and see what retentions offer when they call you the day after.

emgray

I was looking through a comparison site and I came across a 12 month EE deal with unlimited minutes, texts and 500MB data for £13.

Would it be better to ask them to move me to that plan (Orange and EE basically being the same thing) or bring the price of my current racoon plan to £13?

As for the phone, it's something I'm going to buy either way but I was just thinking that by getting the phone on contract the cost would be spread out and also as an upgrade alternative if the discount they offered wasn't good enough.