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£9.50 sun holiday fiasco

Does the cooling off period for internet transactions apply to booking a holiday online?
My reason for cancelling is that whilst entering my details the CPU crashed but still went ahead with the booking, but giving the wrong date.

Comments

  • I don't think you have a leg to stand on.

    The T&C,which were available before booking, clearly state:

    9. ABSOLUTELY NO AMENDMENTS WHATSOEVER can be made by you after your holiday booking has been made. Further, no refunds whatsoever can be made in the event of cancellation by you after the holiday confirmation has been issued to you in accordance with your application, unless the reason for cancellation is the fault of the park or operator.


    https://www.ukholidaysinthesun.co.uk/terms_and_conditions/
    squeaky wrote: »
    Smiles are as perfect a gift as hugs...
    ..one size fits all... and nobody minds if you give it back.
    ☆.。.:*・° Housework is so much easier without the clutter ☆.。.:*・°
    SPC No. 518
  • slim, last year my friend and I were booking ours for our families. Both on different pc's, both had the same place on the screen. I paid got a confirmation. She paid got an error. Turned out here was only 1 unit available. Called immediately and explained. Despite being less than 10 minutes they could not / would not help at all except to advise why don't I go without her
  • this is exactly what happened to my daughter, they just don't want to know its not as though she is asking for a refund just to transfer to the week she requested not the week they allocated her.
This discussion has been closed.
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