Credit Card Refund

youtellme90

I recently bought something on my credit card for £500, the bill was all paid off, but since then I've had the item refunded by the shop, so £500 is going back on my credit card.

Speaking to the card supplier they're saying all that happens now is every time I spend (up to the £500) it'll come off my 'credit'.

Is there a way I can 'make' them refund the £500 into my bank account so I can put it back in my savings rather than spend it at some point?

Thanks in advance.

opinions4u

You ask them nicely for a cheque.

Alternatively, a month's food shopping for the family should recover the funds.

Buzby

You'll be covered by the T&C's and their policy on refunds. It would be unusual to be refunded in cash, so the only way to force the issue is to close the card, which would require a reimbursement of any credit balance.

1DayAAT

I've had to do this in the past. One time went in to branch after being refunded £600 and knowing I wouldn't need to spend that much in a long time on the credit card. They had to make some arrangements but sent the money to my bank account. Nowadays though, as I have a Natwest credit card with online services, I am able to move any excess money on credit card over to my current account by simply filling out the section of the online banking where you pay someone with your credit card -as the account is in a positive balance there are no interest charges etc and it moves to my bank account within a few days. This shouldn't be an issue for you whoever you bank with if i am able to do it myself with relative ease and have done so often

BonkersBonkers

The reason they credit back the card rather than give you cash or cheque is to make it more difficult for people to launder money.

lisyloo

They also do it to get their merchant fees back.
They easiest way is to spend the money. Surely a few tank fulls of petrol and weekly shops will do it.
Otherwise ask your card provider for a cheque/BACS transfer.

cautiousjon

I recently had an issue with my Barclaycard related to refunds and had some success. About a week before a statement was due, I made a payment of 90% of the balance owed by a Faster Payment bank transfer. A week later, a DD for the card took the full statement balance again, which meant that I had paid 90% too much. This has never happened before so I phoned Barclaycard Customer Services and after getting transferred to someone in the fraud department, I was refunded the full difference by a Faster Payment Bank Transfer, albeit a few days later. The fraud department rep stated in no uncertain terms that a refund would be made to the DD bank account and not another, presumably to help prevent money laundering.

fragglerocks

Message for ONE DAY AAT
HI, Just looked at your goals you have paid of, I have a big overdraft,not as much as your one, but need to pay it of, advice would be great on how you did it.
Well done:)

planteria

if you insist on having your money back you will be able to get it, either credited to your bank account, or by cheque (i actually like the latter).

i had a refund from Tesco the other day, instore, and gave them a debit card for the refund, and repurchased a similar item on my Amex Cashback. if you do that, you never create the +ve balance on your credit card account...but strictly speaking retailers want to refund you via the card you paid on.