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Credit card pre-application eligibility checker

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Folks, I apologise if there is a simple answer for this, but everytime my son tries to use the "pre-application eligibility checker", it ends with the message:

Unfortunately, we have not been able to find your details at the Credit Bureau. Please check and try again.

Would this message come up if you've never had credit before?

Thanks for your time..

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  • Fruit_and_Nut_Case
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    Folks, I apologise if there is a simple answer for this, but everytime my son tries to use the "pre-application eligibility checker", it ends with the message:

    Unfortunately, we have not been able to find your details at the Credit Bureau. Please check and try again.

    Would this message come up if you've never had credit before?

    Thanks for your time..
    I don't know about the exact wording but it sounds feasible. Also might happen if he's not on the electoral register.
    Are you for real? - Glass Half Empty??
    :coffee:
  • bushkin1
    bushkin1 Posts: 12 Forumite
    First Anniversary First Post Combo Breaker
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    This happened with my son a few months ago. He hasn't had any credit in his name and he wasn't on the electoral role.
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
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    If he's not on the electoral roll then it won't usually find you.
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