Considering moving from Pipex to SKY Broadband

astra46

Any advise?

Im paying £24 with Pipex for 1mb, my lines have been upgraded and i can get 8mb for £5 with SKY.

Annando

If I were you I wouldn't bother, sky broadband is absolutely C_ _ P!!!! (Can I use that word here? Not sure so better not risk it!)
We changed over to Sky when NTL broadband was bought over by Virgin Media and our deal with NTL was over, from £10 for 10MB broadband we were going to have to pay £35!!!
We got the 8MB deal from sky thinking it would work as well... well it doesn't! It not only depends on how your phone lines are but also how far your telephone exchange is. The best speed we've achieved so far (when we do have internet service) is 1MB which incidently we could have got for free from them!

The first time we called to complain they tried selling us the 16MB service, saying it was much better...how if we are only achieving 1MB on their 8MB service and when we switched over they said that the maximum expected speed would be 6MB because of how far the telephone exchange was.

For the past 2 weeks we have had practically no internet, only able to connect in the early morning, so called the again @ 10p a minute (tried getting through via free numbers or geographical number but they insisted I had to call the 0870 number!) - Had to call them twice yesterday 2x30mn so £6 just for the pleasure of being treated as an absolute moron! In the end they made me change some settings on pc now I have a connection again, but it keeps failing and I have to keep repairing it. Top speed is below 1MB!

I called Virgin Media and got their 2MB service for £10... I better pay more for that than have appalling service from Sky!