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Bt landline & on low income benefits

mazziem
mazziem Posts: 225 Forumite
I was looking on line today as my bt line is due to expire and I stumbled across a bt 'basic' package which is aimed at those on low income benefits such as
ESA income related
JSA
Pension credit

Couple other so please check.

Anyhow I read it is as its £14.85 for 3MONTHS! There is no free evening and weekend calls but you get £4.50 of free calls.

For anyone who has a phone line for the Internet then this will help loads!

I can't claim it as not on benefits but I am annoyed at bt as she has been with them for a while , they have her dob so pretty obvious her age, why they have never asked her when she renewed about getting this basic package! Unbelieve!

Anyhow , hope this helps someone. Xx


http://www.bt.com/includingyou/other-products-services-bt-basic.html
:j I'm getting married on 22nd Febuary 2015 :j
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Comments

  • OldGreyFox
    OldGreyFox Posts: 1,403 Forumite
    edited 7 June 2013 at 3:53AM
    Its been discussed many times MSE mentions it here http://www.moneysavingexpert.com/phones/home-phone-calls don't see any other provider offering a social tariff like it other then BT do you ?

    Who has been with them for a while ? and how would they know what benefits they are on.

    Its worth noting

    You cant use another supplier to place calls.

    You can only take any one of the standard BT Total Broadband only options (BT Basic customers aren’t eligible for the combined Broadband and Calls packages).
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OldGreyFox wrote: »
    Its been discussed many times MSE mentions it here http://www.moneysavingexpert.com/phones/home-phone-calls don't see any other provider offering a social tariff like it other then BT do you ?
    There's a reason for that - wholesale WLR costs around £85 (from memory) ex VAT per line, so no one else can afford to do it.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How does BT knowing her DOB make them miraculously aware of her income or benefits status? On that basis the Queen would also potentially qualify, and BT really should have contacted her sooner...
    BT Basic is fine (if you qualify) until you go over the very limited calls allowance-then it becomes very expensive.
    No free lunch, and no free laptop ;)
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    macman wrote: »
    How does BT knowing her DOB make them miraculously aware of her income or benefits status? On that basis the Queen would also potentially qualify, and BT really should have contacted her sooner...
    BT Basic is fine (if you qualify) until you go over the very limited calls allowance-then it becomes very expensive.

    Remember the golden rule on here - it's always someone else's fault!
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With BT, it usually is! Though in this case I'd generously give them the benefit of the doubt.
    No free lunch, and no free laptop ;)
  • mazziem
    mazziem Posts: 225 Forumite
    How am I blaming them!? I was saying someone over 60 is usually on pension credit so it wouldn't have harmed to have asked - so wind your neck in.

    I posted as it may of been useful for someone who is on benefits.

    If you got nothing nice to say them don't say anything!

    Jees!
    :j I'm getting married on 22nd Febuary 2015 :j
  • niftyone
    niftyone Posts: 295 Forumite
    mazziem wrote: »
    How am I blaming them!? I was saying someone over 60 is usually on pension credit so it wouldn't have harmed to have asked - so wind your neck in.

    I posted as it may of been useful for someone who is on benefits.

    If you got nothing nice to say them don't say anything!

    Jees!

    What proof do you have that people over 60 usually claim pension credit out of interest ?

    I can see you were trying to be helpful but the impression I got was you had missed something out of your original post, and was whingeing about BT when their was no need to.:D
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    mazziem wrote: »
    How am I blaming them!? I was saying someone over 60 is usually on pension credit so it wouldn't have harmed to have asked - so wind your neck in.

    I posted as it may of been useful for someone who is on benefits.

    If you got nothing nice to say them don't say anything!

    Jees!

    Could you provide some evidence to support that claim please?
    No free lunch, and no free laptop ;)
  • brewerdave
    brewerdave Posts: 8,596 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    macman wrote: »
    Could you provide some evidence to support that claim please?

    ...I'm over 60 - why haven't those kind Govt. chaps given me pension credit??:rotfl:
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My parents never had pension credit.
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