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Non EU PASSENGER but Uk resident paid ticket

I purchased a return ticket from Split Croatia to Luton on Wizzair for my wife's sister. Her return flight from Luton was delayed by over 7 hours.

We made a claim to Wizzair and they rejected it, stating that no compensation was due. Essentially I think they are trying to interpret the law differently.


In our circumstances, can I get the CAA to consider this even though I paid the ticket but the passenger is Croatian ie non-EU at this time?

Replies

  • VaubanVauban Forumite
    4.7K Posts
    Ninth Anniversary Combo Breaker
    rb621 wrote: »
    I purchased a return ticket from Split Croatia to Luton on Wizzair for my wife's sister. Her return flight from Luton was delayed by over 7 hours.

    We made a claim to Wizzair and they rejected it, stating that no compensation was due. Essentially I think they are trying to interpret the law differently.


    In our circumstances, can I get the CAA to consider this even though I paid the ticket but the passenger is Croatian ie non-EU at this time?

    Who paid for the ticket is irrelevant. As Wizzair is a EU airline, it is subject to the provisions of 261/04 regardless. But the passenger, not you, needs to take this forward.

    Search for Wizzair on this forum to see how others have got on.
  • Mark2sparkMark2spark Forumite
    2.3K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    Forumite
    Also the CAA is a waste of time as the plane wasn't departing from the UK, where they hold jurisdiction.
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