Non EU PASSENGER but Uk resident paid ticket 26 May 2013 at 10:17AM in Flight delay compensation 2 replies 533 views

rb621

I purchased a return ticket from Split Croatia to Luton on Wizzair for my wife's sister. Her return flight from Luton was delayed by over 7 hours.

We made a claim to Wizzair and they rejected it, stating that no compensation was due. Essentially I think they are trying to interpret the law differently.


In our circumstances, can I get the CAA to consider this even though I paid the ticket but the passenger is Croatian ie non-EU at this time?

Vauban

rb621 wrote: »

I purchased a return ticket from Split Croatia to Luton on Wizzair for my wife's sister. Her return flight from Luton was delayed by over 7 hours.

We made a claim to Wizzair and they rejected it, stating that no compensation was due. Essentially I think they are trying to interpret the law differently.


In our circumstances, can I get the CAA to consider this even though I paid the ticket but the passenger is Croatian ie non-EU at this time?

Who paid for the ticket is irrelevant. As Wizzair is a EU airline, it is subject to the provisions of 261/04 regardless. But the passenger, not you, needs to take this forward.

Search for Wizzair on this forum to see how others have got on.

Mark2spark

Also the CAA is a waste of time as the plane wasn't departing from the UK, where they hold jurisdiction.