Here goes... (Thomas Cook)

edited 23 May 2013 at 10:05AM in Flight delay compensation
_elj_elj Forumite
1 Post
edited 23 May 2013 at 10:05AM in Flight delay compensation
Hello all,

I'm an MSE forum newbie...

Thomas Cook flight delayed in November by 17 hours (Tenerife - Manchester). Standard form letters and non-responses from Thomas Cook, so I took them to small claims. They are, of course, claiming technical issue as an extraordinary circumstance.

The preliminary hearing was a week ago, and the Judge told them to file their engineer's report in the next 3 weeks (6 weeks before the hearing), and both of us to file all other evidence and case law 4 weeks before. Date for 2 hour hearing has just been set in early July.

I'm hoping I can rely on Sturgeon and Wallentin-Hermann... but I'll probably be asking if anyone's managed to fight against whatever technical excuse they come up with when I receive it!

£60 down so far and the next court fee is £80... decided to just bite the bullet and hope for the best.


ED: Oops, can't delete this and repost in the airline specific thread...
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