Success in station car park case

surrey_commuter

I bought a 3 day ticket for a Station car park, but it got blown away when I opened the car door on the second night in the dark and I couldn't find it. Next day put the receipt on the dash, got a ticket issued by CP Plus. Sent email with copy of receipt to their "appeals" email address. Got automated acknowledgement only. 3 months later got demand for £120 from another company.

Sent special delivery letter pointing out 1) Railway bylaws don't say the ticket has to be displayed, only purchased 2) CPN said I was not displaying a valid ticket or voucher, in my view receipt=voucher 3) There was no loss to landowner (since I had paid) so charge excessive. Stated I would not pay unless they got a court judgement, and that I would contest, and claim costs if I won.

Result, they did not accept my argument, but sent email apologizing for delay in responding to "appeal" and said they would cancel the ticket anyway. Sorted

peter_the_piper

Congrats on sticking it to them. It seems that if you put up a determined appeal more and more are backing down. It can't be down to the £27+vat Popla fee of course.