Sold fake make up brushes :(

yvonne13_2

I'm so disappointed but I bought some make up brushes of Ebay only to receive them today and find out there fake.

I wrote the seller and now they have amended the wording on their advert.

What can I do? They told me to post them back recorded delivery and they will only refund my money once they get them back in the same condition I got them.........If I paid a few pounds I wouldn't be bothered but I paid the full price like I would have paid for the real ones.

Should I contact Ebay or Paypal?

Please only answer if you have constructive information which can help.

clumsy_cupcake

Can raise a claim through PayPal and they might give you a free return label but might not. Seller does not have to refund return postage per eBay rules but has to refund total price you paid including original postage

Best you can do is return TRACKED and then get your refund

soolin

I agree with clumsy cupcake

Your comment

Please only answer if you have constructive information which can help.

Will almost certainly mean you won't get much response from regulars on here

pulliptears

soolin wrote: »

I agree with clumsy cupcake

Your comment


Will almost certainly mean you won't get much response from regulars on here

Exactly why I didn't comment initially I have to say. I read this thread when it was first posted and my initial thought was 'How rude!'

yvonne13_2

Apology's if my comment came across as being rude but I've seen on a number of threads where some people jump on OP's asking for advise making you regret posting in the first place.

Anyway I have been given the answer so thank you