We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Honest FB or bite my tongue?
heartbroken
Posts: 46 Forumite
Buyer won auction and didn't pay straight away (no problem with this) so I sent an invoice, then another on day 3 asking politely if they still wanted the item. No reply so NPB on day 4. They then paid.
I sent item next day via standard parcels. Got an impatient 'where is my parcel' 2 days after that. I sent v polite reply asking if they hadn't received it by the weekend (still within estimated delivery time) to please let me know.
After weekend I get feedback stating 'received', then an email asking me to leave them feedback!!
So what feedback do I leave? I don't sell much so don't know how much value is placed on buyer feedback. Shall I be honest to warn other sellers and remind this buyer that they were not the perfect buyer or just forget about it and leave a generic 'thanks' or none at all?
Advice appreciated.
I sent item next day via standard parcels. Got an impatient 'where is my parcel' 2 days after that. I sent v polite reply asking if they hadn't received it by the weekend (still within estimated delivery time) to please let me know.
After weekend I get feedback stating 'received', then an email asking me to leave them feedback!!
So what feedback do I leave? I don't sell much so don't know how much value is placed on buyer feedback. Shall I be honest to warn other sellers and remind this buyer that they were not the perfect buyer or just forget about it and leave a generic 'thanks' or none at all?
Advice appreciated.
0
Comments
-
As a seller, you can only leave positive feedback for your buyer.
It's not permitted to leave a negative comment against the 'green dot'.
If you are not happy and don't think positive feedback is appropriate, then don't leave any feedback at allEarly retired - 18th December 2014
If your dreams don't scare you, they're not big enough0 -
what about 'took 4 days to pay but we got there in the end'?
it's not exactly negative...0 -
Would be classed as negative if the buyer complained. Best not to try and use weaselly words - the sentiment is negative and that's what would count.heartbroken wrote: »what about 'took 4 days to pay but we got there in the end'?
it's not exactly negative...
Buyers have eight days to pay - so although they didn't play by your rules - they did actually pay so eBay wouldn't regard that as good and other people who do look closely at these things might think you a bit stroppy without being able to see the additional context.
As per Goldie I would just ignore the buyer."Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4
Am now Crowqueen, MRes (Law) - on to the PhD!0 -
Feedback is optional, why not leave none.0
-
You are both absolutely right, I should ignore it if I can't be positive.
<sigh> had a really bad day and would have relished leaving 'honest' feedback. Oh well.
Thank you.0 -
Block them from buying again if you dont want to have the hassle of them.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards