Honest FB or bite my tongue?

heartbroken

Buyer won auction and didn't pay straight away (no problem with this) so I sent an invoice, then another on day 3 asking politely if they still wanted the item. No reply so NPB on day 4. They then paid.

I sent item next day via standard parcels. Got an impatient 'where is my parcel' 2 days after that. I sent v polite reply asking if they hadn't received it by the weekend (still within estimated delivery time) to please let me know.

After weekend I get feedback stating 'received', then an email asking me to leave them feedback!!

So what feedback do I leave? I don't sell much so don't know how much value is placed on buyer feedback. Shall I be honest to warn other sellers and remind this buyer that they were not the perfect buyer or just forget about it and leave a generic 'thanks' or none at all?

Advice appreciated.

Goldiegirl

As a seller, you can only leave positive feedback for your buyer.

It's not permitted to leave a negative comment against the 'green dot'.

If you are not happy and don't think positive feedback is appropriate, then don't leave any feedback at all

heartbroken

what about 'took 4 days to pay but we got there in the end'?

it's not exactly negative...

Crowqueen

heartbroken wrote: »

what about 'took 4 days to pay but we got there in the end'?

it's not exactly negative...

Would be classed as negative if the buyer complained. Best not to try and use weaselly words - the sentiment is negative and that's what would count.

Buyers have eight days to pay - so although they didn't play by your rules - they did actually pay so eBay wouldn't regard that as good and other people who do look closely at these things might think you a bit stroppy without being able to see the additional context.

As per Goldie I would just ignore the buyer.

theonlywayisup

Feedback is optional, why not leave none.

heartbroken

You are both absolutely right, I should ignore it if I can't be positive.

<sigh> had a really bad day and would have relished leaving 'honest' feedback. Oh well.

Thank you.

theonlywayisup

Block them from buying again if you dont want to have the hassle of them.