Private Rent. How Long is reasonable for Gas Repair .

Olive_Oyl

I would really appreciate some further advice please .

Briefly , my friends gas fire was turned off due to a carbon monoxide leak .

Fast forward three weeks and she is still waiting for the landlord to instruct a contractor to visit & provide quotes .

Could anyone advise me how long is reasonable for her to wait ?

Thank you .

p00hsticks

Olive_Oyl wrote: »

I would really appreciate some further advice please .

Briefly , my friends gas fire was turned off due to a carbon monoxide leak .

Fast forward three weeks and she is still waiting for the landlord to instruct a contractor to visit & provide quotes .

Could anyone advise me how long is reasonable for her to wait ?

Thank you .

What other forms of heating does she have available to her ?
I'm not an expert but I'd suggest that the answer is likely to depend on whether the fire is simply a 'nice to have' top up to central heating of some sort, or the only means of heating in the house

HappyMJ

Within the hour to cut it off...The National Grid gas emergencies line should do that for you. Then next day to at the very least to get someone to have a look then a couple more days to get the parts together...maybe a few more days for delays in delivering the part. Then another day to fit the part. So in my opinion not much more than a week. If the part needed is not available after that then I'd be wanting an update with a good explanation as to what is happening next. In the meantime some alternative heat source should be provided...that's just the landlord providing a few convector heaters or some money to go and get some for yourself. You still have to pay the running costs of them which may be much higher than the gas. Requesting the landlord to give you a rental discount so you can afford to pay the higher electricity bill may urge them to fix or replace the faulty fire quicker.

Olive_Oyl

p00hsticks wrote: »

What other forms of heating does she have available to her ?

Thanks for the quick reply pOOsticks . She had GCH albeit with a boiler that constantly needs reset for it to work .

G_M

Step one, as always, is to write a letter to the LL, summing up the problem, and dates, and asking for a timescale for repairs.

Use the official address provided. (NOT email, text, facebook...)

jay1181

if the fire is not the only source of heat. it wont be a priority and maybe when the landlord "fixes it" it will be replaced with a cheap electric fire instead. We had this once except i was the landlord and the gas fire was only supplementary as there was a full gas ch in the flat but the tenant insisted it should be fixed next day. we fixed it after 3 days and put in an electric fire to stop it happening again. (we had the fire serviced only weeks before but due to our tenant having long haired dogs the fire got dusted with hair ect ect she didn't clean it and she phoned transco who didn't find a fault but disconnected it anyway because of the hair ect) he may not fix it at all. check the tenancy docs to see if it states fire would be a priority fix ect as I state ours its only supplemental heating (if the house/flat has ch) priority if its not ch eg next day max three days fix/replace but i would supply some electric oil heaters till it was fix but there are many landlords who wouldn't bother doing what we do. Then send a recorded letter to the landlord asking for a repair timescale for the fire and maybe the boiler if it keeps losing pressure eg maybe a water leak someware