Sold stuff on Sunday, clearly states on my listing "Can only post on Sundays" ROP

*Kat*

Okay thanks I was under the impression the seller has 7 days to post the item. In regards to PayPal guidelines?

soolin

*Kat* wrote: »

Okay thanks I was under the impression the seller has 7 days to post the item. In regards to PayPal guidelines?

You are correct that in order to have seller protection you must post within 7 days of payment, but that doesn't help in this case unless you can prove with tracking that item is delivered before paypal close any claim on you. If buyer opens a case tomorrow then they you would have 10 days to prove delivery.

Obviously if you are a business ,and you seem to mention a plural for this item, then buyer can still return it for any reason anyway.

Unfortunately ebay has really moved away from the casual 'I ship when I can' seller and is a much sleeker model with buyers expecting a similar sort of service from all their sellers. Realistically if you can only ship once a week you may have to have a rethink.

*Kat*

It's a one off, I sell very rarely, it's just I had a few of the same item

Crowqueen

*Kat* wrote: »

It's a one off, I sell very rarely, it's just I had a few of the same item

Business selling is geared towards having bought or acquired an item to sell on, or made it yourself, rather than any particular volume of sales. Tax is levied on all income over your personal allowance (which will be swallowed up by your PAYE income, if any), so you also need to be aware of that aspect of it.

All of which matters very little if the buyer does not get their item at all, as they are protected by eBay.

Selling is a much bigger commitment than it seems - so you need to sort this out in a way that is fair on them. Given what you are saying about this being an occasional thing, I would be looking to sell stuff at a time that is convenient for you to be able to post regularly, particularly if you have fixed price listings when people can buy at any time of the day or night and they don't have to wait for an auction to end.

*Kat*

Okay thanks

Valli

Because I can only post during the second half of the week I list to end Tuesday at the earliest. Then, if items are paid for promptly I can get them out in a reasonable timescale.

caroline78

As my money goes into my bank on a Monday I prefer to post then. This means I have all my listings finishing on a Saturday or Sunday. Buyers do not need to know that I only post on a Monday. Although, to be fair, this only works if they pay promptly.

Crowqueen

In practice it is good to make sure you are flexible, particularly because buyers get up to four days before you can open an NPB and then an extra four days on top of that before you can legitimately refuse their custom. Some of my buyers don't pay for three days, and someone on Amazon can buy at any time, so I make sure if I'm not able to post promptly whenever someone might pay then I don't list anything or put listings on hold.

It really cannot be stressed enough that buyers these days are used to prompt service because of the professionalism of most big sellers and a number of good small/private sellers. Simply saying 'don't like it don't buy' or expecting them to mark you based on your projected dispatch time is counter-productive because then you just make people click back and go somewhere else. Fewer buyers means less cash for you - so it's in your interests as a seller to be as flexible as possible.