Lots of information missing on CreditExpert

bigsmoke

Hi Debt-Free Wannabes

I normally hang out on the Old Style board, but am looking into submitting a PPI claim and so am hoping you can help me.

I've just logged on to CreditExpert to find a list of credit cards that I have had in the past (there have been a lot ) and it seems that my account has not been updated in a long time - for example my current account and several credit cards that I currently use are not listed, and my latest electoral role registration is not on there (we moved exactly a year ago).

Does anyone know how I can update this? Do I need to register my address with CreditExpert themselves? I thought they would be able to track me themselves?

Thanks very much to anyone who is able to help

BigSmoke x

IamIain

Are you in a flat? I had a problem with my electoral roll registration and the local council told me that credit companies have systems issues with picking up flat numbers, I contacted them and they resolved the situation as the council confirmed that I was definitely on the electoral roll.

Gordon_Hose

There are 3 credit reference agencies, you need to check the other two, Equifax and Callcredit.

bigsmoke

Thanks very much both - I do live in a flat so guess I need to contact them about this.

Are Equifax and Callcredit run in the same way as Experian, i.e. I register for an account online? There is no spare cash this month for paying for any new accounts unfortunately!

Thanks for replying

BS x

Gordon_Hose

You can get your reports for £2 each.

bigsmoke

Thanks Gordon Hose (apologies for the delayed reply)

BS x