No BBC channels on a Panasonic TV

I rang Panasonic two weeks ago regarding loosing all BBC channels but had full signal and could turn over from a none BBC channel and turn back and would restore programe for a while ten mins or so.

Well technical stated that when the Olympics ended the BBC removed some kit which has messed up some Panasonic tvs.
This was sorted after about a week but has started again.
Rang today and they agree it's started but can not blaim the Olympics as Channel 4 has them now.
How do we stand with this.



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