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MBNA Rejection Letter Help
BAL1994
Posts: 15 Forumite
Up until late 2006 I was making regular payments in which included Credit Card PPI - I then got into financial difficulties in which I was unable to continue making regular payments.
Therefore I arranged a repayment plan (through a third party) with MBNA (Interest frozen) since then and I have maintained payments with no further missed payments.
I could not locate my T & C / PPI details as I believed that I was mis-sold product and proceeded to submit a letter with payment requesting details.
I have now received a letter rejecting my request and just stating that as long as payments are maintained no court proceedings will be issued to recover amount owing ????? Their reason being that as long as the debt continues to exist and therefore has not been extinguished.
Is this correct ? Should I just accept their response ? Whatever the case am I still entitled to retrieve requested details ?
Therefore I arranged a repayment plan (through a third party) with MBNA (Interest frozen) since then and I have maintained payments with no further missed payments.
I could not locate my T & C / PPI details as I believed that I was mis-sold product and proceeded to submit a letter with payment requesting details.
I have now received a letter rejecting my request and just stating that as long as payments are maintained no court proceedings will be issued to recover amount owing ????? Their reason being that as long as the debt continues to exist and therefore has not been extinguished.
Is this correct ? Should I just accept their response ? Whatever the case am I still entitled to retrieve requested details ?
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